Provision of Project Management for ERP rollout through all phases to the successful go-live. End system is a complex multiple-site situation - Japan HQ, Order Center, 3PL Distribution Center connecting back to US data center - which involved multiple layers of IT and functional expertise, and multi-lingual / multi-culture savvy to implement.

Team Members - PM x 1, Consultant x 6, Developer x 4, Engineer x 2, Functional Key User x 6.
Users - 100
Project Duration - 24 Months
Project Effort - Approx 400 Person-Months
Sites - Japan, US

Problems

• High inventory levels
• Inefficient distribution logistics
• Non-standard functional processes combined with poor human interface between Japan and US
• SOX liabilities when considering legacy system
• Poor supply chain management with existing system
• Reports inflexible, opaque or unavailable
• Legacy AS/400 system code opaque, undocumented and ill-designed

Solution

• Implement corporate standard Baan ERP
• Adopt corporate standards and practices
• Implement a mentor-centric "Buddy System" to assist new users in learning global processes and practices
• Move 3PL for higher efficiency in distribution

Benefits

• Large efficiency gain in inventory levels due to ERP and new 3PL
• Transparency in reporting
• Standard, secure, SOX compliant processes
• Improved communications between Japan and US
• System flexibility and scalability

Technology Highlights

• Baan ERP
• Unisys Hardware running Windows Server for Datacenter
• Microsoft SQL Server
• Business Objects and Crystal Reports
• EDI via TIE and Argo21