Hearing Aid Manufacturer - M&A BPR, IT Refit

Provision of Project Management, Consulting (IT and BPR) and ongoing support services, to complete the activities related to the M&A of a foreign and two domestic companies. Successfully executed Business Process Reengineering, IT system consolidation, close-down of a Tokyo factory consolidating its operations to Yamato. Currently, working on IT strategy, policy localization and helpdesk structure.
Provision of Project Management, Consulting (IT and BPR) and ongoing support services, to complete the activities related to the M&A of a foreign and two domestic companies. Successfully executed Business Process Reengineering, IT system consolidation, close-down of a Tokyo factory consolidating its operations to Yamato. Currently, working on IT strategy, policy localization and helpdesk structure.

Team Members - 1 project manager, 2 consultants, 3 engineers.
Users - Approx 100
Project Duration - 18 months.
Project Effort - 24 person-months.
Sites - Tokyo x 3, Yamato x 1, Osaka x 1

Problems

• Strong Project leadership required for extremely challenging M&A-related deadline.
• HR-related problems in very different corporate cultures.
• No IT standards with old kit.
• Factories not using flow manufacturing. BPR required

Solution

• Re-engineer Business Processes for factories.
• Run project to consolidate factories
• Assist with HR re-trench
• Employ standardized PCs where possible.
• LAN and WAN linkup, IP address changes.

Benefits

• M&A deadline beat.
• Cost saved because of re-employment and outplacement of staff.
• Staff trained on more efficient work methods.
• IT staff changed out, structured IT strategy now employed.

Technology Highlights

• Frame-relay WAN.
• Cisco-based Network.
• Smile Alpha sales / accounting.
• eSolia-custom programs for data-entry to replace DOS programs and link Smile Alpha.
• Standardization on Dell equipment for PCs and Servers