Hearing Aid Manufacturer - M&A BPR, IT Refit

Provision of Project Management, Consulting (IT and BPR) and ongoing support services, to complete the activities related to the M&A of a foreign and two domestic companies. Successfully executed Business Process Reengineering, IT system consolidation, close-down of a Tokyo factory consolidating its operations to Yamato. Currently, working on IT strategy, policy localization and helpdesk structure.

Team Members - 1 project manager, 2 consultants, 3 engineers.

Users -Approx 100

Project Duration (Months) -18 months.

Project Effort (Months)-24 person-months.

Sites -Tokyo x 3, Yamato x 1, Osaka x 1

Problems -

• Strong Project leadership required for extremely challenging M&A-related deadline.
• HR-related problems in very different corporate cultures.
• No IT standards with old kit.
• Factories not using flow manufacturing. BPR required

Solution -

• Re-engineer Business Processes for factories.
• Run project to consolidate factories
• Assist with HR re-trench
• Employ standardized PCs where possible.
• LAN and WAN linkup, IP address changes.

Benefits -

• M&A deadline beat.
• Cost saved because of re-employment and outplacement of staff.
• Staff trained on more efficient work methods.
• IT staff changed out, structured IT strategy now employed.

Technology -

• Frame-relay WAN.
• Cisco-based Network.
• Smile Alpha sales / accounting.
• eSolia-custom programs for data-entry to replace DOS programs and link Smile Alpha.
• Standardization on Dell equipment for PCs and Servers